Privacy Policy

Privacy Policy for https://common-garden-birds.feedersandmore.co.uk

Introduction

Welcome to https://common-garden-birds.feedersandmore.co.uk (hereinafter referred to as “Common Garden Birds” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered by Common Garden Birds. However, please be aware that this policy does not extend to third-party platforms or services accessed through links on our site. These entities have their own privacy policies governing user data, so it is essential to review them before using such services.

Processing Activities

This Privacy Policy guides how we handle your personal information when you:

  • Use any of our applications or services as an authorized user.
  • Visit and interact with our websites linked to this policy.
  • Communicate with us via email, phone, or text messages/SMS for marketing purposes or to seek support.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account creation and management, such as usernames, passwords, and profile data.
  • Payment Information: Transaction details, payment card numbers, billing addresses, and other financial information required for purchasing our products or services.
  • Financial Information: Data about your financial status, creditworthiness, and banking information (if shared during transactions).
  • Purchase Information: Records of products or services purchased from us, including quantities, dates, and order details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile phone numbers, and other similar data collected from your mobile devices when using our apps.
  • Location Data: GPS coordinates and location-based services data if you choose to enable these on our applications.
  • Feedback: Opinions, suggestions, reviews, and comments provided by users regarding our products or services.
  • Social Media Information: Data from social media platforms when you interact with our content or share it, including your social media user ID and any information you choose to make public.
  • Product Information: Details about the products you browse, view, or purchase on our website.

We obtain this data through direct user input, automatic collection through technology, and third-party sources who provide us with aggregated or de-identified data for marketing or research purposes.

Cookies

We use cookies to enhance your experience on our websites and improve analytics. Cookies are small text files stored in your browser that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of the website, such as secure login, session management, and language preferences.
  • Preference: Remembering user preferences, language settings, and advertising choices to provide a personalized experience.
  • Analytics: Tracking visitor behavior to analyze trends, monitor site performance, and gather demographic data for marketing purposes (non-essential cookies can be controlled via our Cookie Manager).

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we securely delete or anonymize it. This process helps ensure that your information remains protected and is not retained beyond its intended use.

Security Measures

Common Garden Birds implements robust security measures to safeguard your personal data. We utilize encryption for data in transit and at rest, and we engage secure third-party service providers to process sensitive information on our behalf. These measures help protect against unauthorized access, disclosure, alteration, or destruction of your data.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information about your child without proper consent, please contact us at the address provided below, and we will take appropriate steps to delete that information.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting the use or processing of your personal data in specific situations.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and having it transferred to another controller.
  • Objection: Objecting to the processing of your personal data for direct marketing purposes or grounds relating to your particular situation.
  • Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.

To exercise these rights, please contact our Data Protection Officer using the information provided below. We will respond to your request in accordance with applicable laws and regulations.

Changes to Policy

Common Garden Birds reserves the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information on our privacy practices.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights as outlined above, please contact us:

  • Email: [email protected]
  • Mail: Common Garden Birds, Privacy Team, [Street Address], [City, State, Zip Code]